How can we help you?


Our aim is that orders received by SNÖ of Sweden before 11.00 am will be shipped on the same day otherwise the next working day and should be with you within 1-6 working days since the freight company’s despatch times vary depending on the place of residence.

Where is my delivery?
You can view the status of your order in Order History in the My Account area. Our standard deliveries are sent by Post Nord and delivered directly to your home. If the package considered too big for your mailbox you will receive either a letter or text message when your delivery has arrived at your local distribution centre.

Non-delivered packages
In the case of non-delivered deliveries you will be charged a fee of 25 EUR.

Shipping fees
For all orders within Europe a freight charge of 7 EUR will be added. For all orders outside Europe a freight charge of 8 EUR will be added.